Refund policy

Return Window We accept returns within 15 days of the delivery date. Requests made after 15 days will not be eligible for a refund.

Items Damaged During Shipping If your item arrives damaged due to shipping, please do the following within 15 days of delivery:

• Take clear photos of the damaged item
• Take clear photos of the original packaging (box, mailer, etc.)

These photos are required to file a claim with the carrier and process your case. Without them, we are unable to move forward with a damage claim. Please contact us with your photos and order number as soon as possible.

All Other Returns For all other return requests (change of mind, wrong size, etc.), the item must be:

• Returned in re-saleable condition — unworn, unused, unaltered, and in original packaging
• Shipped back to us at the customer's expense

Refunds will be issued only after the returned item has been received and inspected. If the item does not meet re-saleable condition upon inspection, a refund will not be issued.

Shipping Costs We do not refund original shipping charges. Shipping fees are non-refundable unless the return is the result of our error.

How to Start a Return Contact us through our website at www.adaytoremember.store within 15 days of delivery to initiate a return or report a damaged item.